SERVICE DEPARTMENT

Our Location

Lexus of Rockford
4100 N. Perryville
Loves Park, IL 61111

Service: 815-516-8762
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

LEXUS SUMMER SERVICE EVENT

Complimentary Multi-Point Inspection
$70 VISA Prepaid Card with purchase of 4 eligible tires
$50 Off any Oil Change Service

Restrictions apply. Offer valid on select Michelin tires. Customer pay only. Tires must be dealer installed. Excludes mounting and balancing, tax, shop supplies, tire disposal and other applicable fees. Oil change offer valid with Lexus Genuine Motor Oil. Lexus vehicles only. Valid through 7/31/20.

Special
COMPLIMENTARY LEXUS CAR WASH

Open Saturdays from 9 to 3

Due to COVID-19 restrictions, limited indoor seating is available
Vehicle interiors will be disinfected
Car wash may occasionally close due to inclement weather

Vehicle must have been purchased or leased from Lexus of Rockford
Lexus vehicles only

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Special
LEXUS VARIABLE DISCOUNT

SAVE BASED ON HOW MUCH YOU SPEND!

Spend $100 to $199.99 & SAVE $7.50
Spend $200 to $299.99 & SAVE $10
Spend $300 to $399.99 & SAVE $15
Spend $400 to $499.99 & SAVE $20
Spend $500 to $599.99 & SAVE $25
Spend $600 or more & SAVE $30

Excludes tires. No cash value. One per customer. Cannot be combined with any other offer or special. Lexus vehicles only. Must present coupon when order is written. Lexus Service only. Valid through 7/31/20

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Special
SUMMER WIPER & FILTER SPECIAL

$20.00 OFF

ENGINE AIR FILTER
WINDSHIELD WIPER BLADES
CABIN AIR FILTER

Please present coupon when order is written. Not valid with any other coupon offer or advertised special. Plus tax and fees. Valid only at Anderson dealerships. Discount off posted price. Must purchase all items together to apply discount. Rear wiper blades extra if applicable. Installation required. Valid through 7/31/20

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Special
LEXUS OIL CHANGE & TIRE ROTATION

OIL CHANGE & TIRE ROTATION $10 OFF WITH COUPON

Genuine Lexus oil filter
Rotate tires
Set proper tire pressure
Tire-tread inspection
Inspect cabin air filter
Inspect & adjust all fluid levels
Multi-point inspection

Lexus only. Please present coupon when order is written. Not valid with any other coupon, offer or advertised special. Valid only at Lexus of Rockford, 4100 N. Perryville Rd. Valid through 7/31/20

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Lexus Service Amenities

WE KNOW YOUR LEXUS. BETTER THAN ANYONE.

Our Lexus trained technicians use Lexus Parts to provide the best possible maintenance for your vehicle. Plus, we offer competitive pricing for all of your vehicle's service needs.

Below are just some of the many amenities we offer at Lexus of Rockford:

Factory Trained technicians
Factory trained service advisors
Free Wi-Fi
Shuttle rides
Comfortable waiting area
Free coffee
Pet Friendly
Loaner cars (will need to schedule)

Call 815-397-8900 to schedule your appointment or schedule online.

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Pick Up & Delivery

Let us come to you

If you need necessary repairs or maintenance and you're not comfortable leaving home to come in to the dealership let us know. We will schedule your appointment and arrange for pick up and delivery back to your home.

Please call ahead to schedule. Appointment and pick up time will be based on dealer driver availability.

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Meet Our Service Staff

Service Manager JEFF  AHLQUIST
X
(815) 397-8900
Jeff Ahlquist
Service Manager
JEFF AHLQUIST
Service Advisor ERIC SCHROEDER
X
Eric  Schroeder
Service Advisor
ERIC SCHROEDER

Contact Information


So far so good with service and loaner.

- Denisse Clark, GOOGLE

A very pleasant dealership to shop and to have service at. Great peaceful atmosphere.

- Thomas Martin, GOOGLE

Very nice people. Quiet, comfortable cars. Glad I shopped here.

- Bill Craig, GOOGLE

Our recent experience at Anderson Lexus of Rockford was 5 Star all the way, from the minute we walked in the door...Friendly, Helpful and put us at ease during our entire buying endeavor...Especially want to thank Eric our Salesman and Ben our F&I guy and to Erin for putting this all together. We...

- Jon Wolfe, GOOGLE

We did not buy our used Lexus here but they treat us like we bought a brand new one from them. We have brought our Lexus RX330 here for a new radiator and the second time for the 150,000 mile service and they did a great job.

- Raven Breez, GOOGLE

Great service.

- Lori Limberis, GOOGLE

Amazing customer service! Love Lexus of Rockford for my first Lexus! Ask for Eric S!

- Katie, GOOGLE

Experience was top notch at Lexus of Rockford!! Great job Steve H., Matt J. and Ben B. Love my new Lexus!

- Alfonso Almond, GOOGLE

Very courteous and professional staff here.

- GINA MCDONALD, GOOGLE

Let me tell you about my experience at Lexus. You see the 5 stars above? Yeah? Well it should’ve been 10! Great service by Mike Miethke! Not only did he go above and beyond trying to find us a reliable and affordable car, he went as far as picking it up an hour away! Staying up past closing hours...

- Pablo Ayala, GOOGLE

The service was amazing! I finally got my Jeep (: thank you Michael miethke for your outstanding service! I will forever be a customer!

- Cora True, GOOGLE

Eric was awesome to work with, drove from North of Milwaukee Wisconsin to pick up my new (to me) Tundra. Couldn't be happier what an awesome experience!

- Nick Robertson, GOOGLE

My friend got her Lexus fix, but service on help with other people car.

- Darryl Sankey, GOOGLE

Had my 2006 IS 250 serviced at this dealership this past week for repairs. Awesome customer service through Eric H., very impressive. Was treated with the same respect as someone there with a 2019! Beautiful facility, very classy. Would not hesitate to go back for repairs, if needed or to trade in...

- Tina D., YELP

This is my absolute favorite Lexus Dealership (and I live closer to Woodfield). The service department is great, Eric and Jeff took their time to solve a few issues. Mike in sales has been super patient with my decision(s) on either switching my car or adding a 4x4. I highly recommend this...

- Nicolas Carone, GOOGLE

I would absolutely recommend Lexus of Rockford and specifically Erick Wright and Ben Bleed above everyone else. They truly put forth great service with zero pressure! Thank you for everything guys! -Dana Fustin

- Dana carlson, GOOGLE

They are all great. But go to Mike in sales for a great deal! Very helpful and kind.

- gdjabarzade, GOOGLE

Mike was super helpful and gave me a great deak on my lease. Everyone was super nice and understanding. I appreciate all the help and time and recommend this place to everyone especially if you are new to Rockford. Thanks Mike and Lexus of Rockford!!! I really like my new car. Go to Mike in sales!!

- Gilda D., YELP

Mike was super helpful and gave me a great deak on my lease. Everyone was super nice and understanding. I appreciate all the help and time and recommend this place to everyone especially if you... more

- Gilda D., YAHOO

Great experience! Helpful, no hassles, no pressure. Nice people.

- Charles Cassaro, GOOGLE

Steve Hefty and all the staff at Rockford Lexus were wonderful to work with. All I worked with were responsive, friendly and professional. I couldn’t be more pleased with my new NX 300! Thank you, Rockford Lexus.

- Sue, CARGURUS

Love the Saturday car wash. Nice job, men!

- jeff spears, GOOGLE

If you own a Lexus this is the place to go great service friendly people can't beat it

- Steve Price, GOOGLE

Worked with Erin, Steve and Ben to replace my car that had been totaled. They were fast, efficient, and kind. I could not have asked for better service.

- Florence F., YELP

Good service

- Gwanny Tjoa, GOOGLE

Just bought my car yesterday, Keith is a wonderful knowledgeable sales person and a pleasure to do business with.

- H Whaling, GOOGLE

Very professional

- John Roubissoff, GOOGLE

They always ask if I need a loaner car. The job is done fast and the waiting area is always clean.

- Leon Rice, GOOGLE

I've done a lot of business with this place, buying a few various used cars and sending in other people to buy new ones. Usually stopping in to drool at the new Toyota Yarii or whatever random stuff gets traded in while eating a cookie or something. But today I got to finally buy a new vehicle...

- Karl Bonfiglio, GOOGLE

What a great experience we had with purchasing our 2018 Lexus RX350 F Sport!! This was our first Lexus purchase. Chris Beto was our 'concierge' through this purchase and we are so happy to have been with him. Chris was informative on all of the features of all the different models we looked at. He...

- jaimie borota, GOOGLE
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